TERMS & CONDITIONS
A Legal Disclaimer
The information, content, and products provided on this website are for general informational and lifestyle purposes only and are not intended to constitute medical advice, diagnosis, or treatment.
We make no representations or warranties regarding the accuracy, completeness, or suitability of the products or information offered. While our products (such as heated or Bluetooth sleep masks) may contribute to relaxation or improved sleep, they are not medical devices and should not be used as a substitute for professional healthcare advice or therapy.
Always consult your doctor before using heat-based or wearable devices if you suffer from any medical condition, including (but not limited to) migraines, sleep disorders, or skin sensitivities.
By using our website and/or purchasing from our store, you acknowledge and agree that:
-
You use all products at your own risk.
-
We are not liable for any injury, discomfort, or damage resulting from misuse, modification, or improper handling.
-
Product performance and results may vary from person to person.
This website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of those external sites.
Terms & Conditions - The Basics
✅ Use of Website
You must be 18+ or have parental consent. Don’t copy, misuse, or hack our site.
🛒 Orders & Payments
-
Prices in CHF incl. tax
-
We accept TWINT, PayPal, bank transfer & cash (if agreed)
-
Full payment required before shipping
🚚 Shipping & Returns
-
Delivery: 5–10 business days
-
Returns within 14 days (unused items only)
-
Buyer pays return shipping unless product is defective
💡 Products & Services
We sell sleep & wellness products. All items subject to availability.
We may update or remove products anytime.
📦 Subscriptions / Website Rentals (if used)
-
3-month minimum
-
Cancel in writing
-
Ends automatically if not renewed
-
No refund for missed payments
⚠️ Liability Disclaimer
Use at your own risk. We are not liable for misuse, injuries, or delivery delays.
📍 Jurisdiction
These terms follow Swiss law. Disputes go through the courts in Basel, Switzerland.
What to Include in the T&C Document
-
Return window (e.g. 14 days)
-
Conditions (unused, original packaging, etc.)
-
Who pays return shipping
-
Refund processing time